20 DAYS EXCHANGE POLICY - WE ONLY ACCEPT EXCHANGES
All shipping cost(s) and handling fees are non-refundable.
We are sorry to hear the product(s) didn’t fit. We are happy to exchange for you. Please ship it back to our return address in the US for a refund, and place a new order as an exchange.
Please contact us for the return address.
Please send the item back with the original purchase receipt for exchange, and make sure that the tag is attached with the receipt. A missing receipt might delay the process of refund, exchange without tags will not be accepted.
Once the product is received, the cost of the product will be refunded to the original form of payment within 3 to 5 business days. All shipping cost(s) and handling fees are non-refundable.
Sale items cannot be refunded.
DRESSIFY reserve the right to limit or deny returns or exchanges.
Hanfu is a handmade product, not a mass-produced product in a garment factory. In theory, there are no two completely identical Hanfu. The product details page only shows the shape of this Hanfu, especially the embroidery on the Hanfu. It is impossible for tailors to make it 100% the same. Consumers who cannot accept this please do not buy it
CANCELLATION
If order is canceled due to unavailability, you will be 100% refunded. If customers requested a cancellation after the order was placed, 5% credit cancellation fee will be charged.
* Fees that we have to pay to the credit card companies of all orders.